Our website security is of utmost importance. Your name, your personal information and especially your credit card number are NEVER stored on the Internet with our system. Once you type your information, it is sent instantly, encrypted, directly to our order processing system, which is on a server separate from the internet. We employ the latest 128-bit encryption technology in all areas of the site which require you to provide your personal or account information. These include online ordering, order status, catalog request and sweepstakes forms. This is done to protect you from unauthorized use of the information you are sending to our server.
Our physical address is
Audio Visual FX Pty Ltd
390 St Kilda Road
St Kilda, Victoria, 3182
You can contact us or reach us by telephone at 03 9525 4316
For more than 30 years, Audio Visual FX Pty Ltd has developed relationships with our customers based on respect and integrity. We're aware of the trust and confidence you demonstrate when you visit our website and provide us with information. The Privacy Notice below is posted to demonstrate our adherence to the practices you'll find common to the best websites online. We promise that we will treat your information with the same honesty and sensitivity that we have displayed throughout our company's history.
We will never share your email address, phone number or credit card information with any unrelated 3rd party except as necessary to fulfill transactions that you initiate.
Audio Visual FX Pty Ltd Privacy Notice
By visiting the AVFX.COM.AU website you agree to accept the practices described in this Privacy Notice.
Personal Information Collected By Audio Visual FX Pty Ltd: Audio Visual FX Pty Ltd uses information that we collect from our visitors to personalize and improve your visit at AVFX.COM.AU. We gather the following types of information:
Information you give us: Audio Visual FX Pty Ltd collects any information which you enter on our Web site. This information is normally provided when you search, buy, participate in a contest, sweepstakes or on-line survey, or when you communicate with any of our departments such as customer service, sales or technical services through our Web site, telephone, mail or fax. You also provide information when you establish an account with us. Examples of the type of information you may supply us with include your name, address, telephone number, credit card information, e-mail addresses, and financial information. In some instances, we ask you for other people's names and email addresses for the sole purpose of fulfilling your specific request to email certain specific information as part of our "tell a friend" feature.
Orders: If you place an order we use a secure order form which requires you to provide contact, billing, and financial information. This information is transmitted to your credit card company to authorize your purchase. All information obtained from you in the course of transacting orders is used for the purpose of fulfilling your order in a timely manner and for communicating the status of your order with you. Additionally, upon placing an order, you will begin receiving the AVFX.COM.AU email newsletter and information broadcasts unless you opt-out by clicking here or calling us at 03 9525 4316
Sharing of Information with third-parties
Orders: We will never share any telephone number(s), e-mail addresses, or credit card information which you have given us with any marketing partner(s) or any unrelated 3rd party.
Credit card companies and shippers: When you buy something from us we send your credit card information, name, billing address and the amount of your purchase to your credit card company to verify and authorize the purchase. Your name, telephone number and shipping information must be provided to third party shippers such as courier companies and the Australian Postal Service to deliver your purchase. There also may be instances in which we drop-ship orders directly to you from one of our manufacturers or suppliers. These drop-shippers are only given your name, postal address, and telephone number for the sole purpose of fulfilling your order.
Link to Third Party Site: Our Web site contains certain links to third party sites, such as our vendors. Springtree.net is not responsible or liable for the privacy practices or content found on these sites. We suggest that you check the Privacy Notice of each site you visit.
Law Enforcement and Protection of Users: We will release personally identifiable information to third parties and organizations when we believe it is appropriate for us to do so to comply with the law. We will also do so to cooperate with law enforcement investigations, comply with court orders or subpoenas, and protect the legal rights of us and our users, or when we believe it is needed for fraud protection and/or credit risk reduction.
Business Transfer: Audio Visual FX Pty Ltd has been in business for over 30 years. Our intent is to continue operating for many years to come. However, in the unlikely event that Audio Visual FX Pty Ltd is sold, has its assets acquired or transferred, whether voluntarily or involuntarily, or merges or becomes affiliated with any other individual or entity, any customer information owned or under the control of Audio Visual FX Pty Ltd may be one of the transferred assets.
Security: We employ the latest 128-bit encryption technology in all areas of the site which require you to provide your personal or account information, including online ordering, order status, catalog request and most contest forms. Your name, your personal information and especially your credit card number are safely stored in our proprietary systems behind our firewall. Once you type your personal information, it is sent instantly, encrypted, directly to our order processing system which is on a server separate from our internet server. To make sure you have the latest security features on your browser, you may want to download the most recent version of your favorite browser, which should have full SSL support.
SSL Data Encryption: Our AVFX.COM.AU website is registered with site identification authorities to enable your browser to confirm our security identity before any transmission is sent. With this technology, the identity of our site is automatically confirmed behind the scenes prior to the transmission of any customer information requested to complete an online order and ensures that your data reaches your intended target or your browser notifies you (prior to your sending any personal information) that the potential receiving site looks suspicious and should be avoided. Security Guarantee If you are using a security-enabled browser (such as Microsoft Internet Explorer version 2.1 or greater, or Netscape Navigator version 2.0 or greater), the information you send us regarding your purchase is encrypted, making it extremely difficult to read even if it is wrongly intercepted. At AVFX.COM.AU we utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of: potentially sensitive information such as your name and address and other critically sensitive information like your credit card number.